Kennel Booker

How to block a customers access to the online booking system

Block Customer

Quickly check to see if a customer has registered for an online account.

Adding credit to a customers account, and how to apply it to a booking.

Send customers an email with their statement of outstanding payments owed. How to send customers an Invoice.

This article shows you how to add and edit vets in KennelBooker

If you have multiple unpaid/checked-in bookings for a customer you can group them all into one invoice.

How to help your customers to log into your online booking portal

If you need to look up something quickly on a customers record you can normally find that information on the customers history page.

You can record emergency contact information on the customers profile page.

How do I delete a customer? How do I archive a customer record?

How to remove all bookings added to the system for a customer!

If you have multiple records in the system for a customer, you can merge records to tidy up your database

KennelBooker lets you add documents to customer and pet records.

Once your customer accounts have been added to KennelBooker you can send everyone a welcome/registration link to create an online account

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you