Kennel Booker

Offer cancelled boarding and daycare spaces to your waitlist automatically, hold them while the customer decides, then confirm.

Automatic waitlist offers: offer freed spaces to your waitlist

Charge a set amount, a percentage or the full price when a customer cancels a booking.

Cancellation Fees/Cancellation Charges

Check-out all bookings from the Daily Overview Screen

Check-Out all Bookings

Find any booking by typing the number from its booking reference into the search bar at the top of KennelBooker.

Search for a Booking using the Booking Reference

Check-in all bookings from the Daily Overview Screen

Check-In all Bookings

Simple Check-Out vs Standard Check-Out

What the standard check-in popup shows, how to skip it with Simple Check In, and why to leave it on if you use credits.

Simple Check-In vs Standard Check-In

Fix a booking checked in, checked out or cancelled by mistake with Update Booking Status on the Admin page.

Changing a Booking Status

Send customers one invoice for all their unpaid bookings, weekly, monthly or whenever you choose.

Monthly/Arrears Billing

Limit the total number of pets you can have onsite, and choose which services count towards that limit.

Setting Capacity Limits

Stop pet parents booking online until a pet has passed an in-person evaluation or temperament test.

Evaluations

Cancel a booking, record a reason or no-show, email the customer and move what they paid to wallet funds.

Cancel Customer Booking(s)

Keep a waitlist of customers who want dates you're full on, check availability and turn entries into bookings.

Wait List Feature

How do I print out an invoice for a booking

Print out an Invoice

Record the bedding, toys and other items a pet arrives with, and add a photo of them, at check-in or on the booking.

Belongings Feature

Record who can collect a pet, set a pickup password, and see both at check-out.

Designated Pickup & Password Feature

Add your own custom booking types, such as puppy play dates, then set their pricing, confirmation and cancellation fees.

Enabling Other or Generic Booking Types

Record feeding, meds, toilet, water, overnight checks, other activities and weights for every checked-in pet on one screen.

Introducing the Daily Care Log: feeding, meds, toilet and water rounds on one screen

Move a booking to another room by dragging it on the calendar, or park it in the Unallocated panel while you reorganise.

Drag and drop bookings between rooms on the KennelBooker calendar

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