The Daily Care Log is the screen in KennelBooker where your team records the care each checked-in pet gets during the day and night. It has three parts: Rounds for feeding, medication, toilet trips and water at AM, Noon and PM, plus a Night round for overnight checks; Other activity for anything else, such as exercise, grooming or enrichment; and Weights for weighing boarding pets. Every tick is saved to the pet's booking with the time and the name of the staff member who did it. The Daily Care Log replaces the old Record Activities and Record Weights pages.
Where to find the Daily Care Log
Open the Daily Care Log from the Daily Overview: in the Links drop-down near the top, choose Daily Care Log (new). It's included on every plan and there's nothing to switch on. It lists every pet on a booking that is checked in right now, for any service (boarding, board and train, daycare, nightcare and so on).
It works on a computer, tablet or phone. The tick boxes are large enough to tap while you're walking round the kennels.
What the Daily Care Log does
Shows every checked-in pet with that round's feeding and medication instructions, taken from the pet's profile.
Lets staff tick Fed, Meds, Toilet and Water for each pet, and record how much a pet ate (ate all, ate some or ate none).
Records overnight checks of boarding animals in the Night round, done in person or on CCTV, with any concern noted.
Saves each tick as an activity on the pet's booking, with the time it was done and who did it.
Shows what's already been done this round, by whom and when, so nothing gets done twice or missed.
Counts what's left to do in each round and shows a progress bar.
Records any of your activity types (exercise, grooming, enrichment, your own types) for many pets at once.
Records weights for boarding and board and train pets, which then show on the booking's weight chart.
Prints a round as a paper sheet with each pet's instructions and empty boxes to tick by hand.
Lets you go back to an earlier day to record something that was missed.
How to do a feeding and care round in the Daily Care Log
Open the Daily Care Log. It opens on Rounds and picks the round for the time of day: AM before 11:00, Noon from 11:00 to 15:59, and PM from 16:00. Between 22:00 and 06:00 it opens on the Night round instead, unless the Night round has been turned off under Columns. Click a different round tab to switch. Each tab shows how many tasks are left, or All done.
Choose your name in the Staff drop-down ("Who's doing this round?"). The device remembers it for next time.
Check Time done. It starts at the current time. If you're recording the round after you did it, change it to when you actually did it.
Go down the list. Each pet shows its name, owner, breed, room, service, the round's Feeding and Medication instructions, and four ticks: Fed, Meds, Toilet and Water.
Tick what you've done for each pet. Under Fed you can pick Ate all, Ate some or Ate none (picking one ticks Fed for you). Click + Note to add a note for that pet; it's saved with each task you tick for it.
Click Save at the bottom. The button says how many tasks you're saving, for example Save 12 tasks. When it's done you'll see, for example, AM round: 12 tasks recorded.
Saved ticks turn green and show the time and the staff member, for example "08:14 · Sarah". Anyone else who opens the Daily Care Log sees them straight away.
What the tick colours mean in the Daily Care Log
Solid blue outline: to do this round. These count towards the round's "to do" number.
Dashed grey outline: optional. There are no instructions for this round, so it doesn't count as to do, but you can still tick it.
Grey "Not due" or "None due": nothing is due for this pet this round.
Green: done, with the time and who did it.
Yellow "Not set up": this column isn't linked to one of your activity types yet (see "Setting up the Daily Care Log columns").
Shortcuts for busy rounds in the Daily Care Log
Search pet, customer or run filters the list as you type.
The service buttons (for example All, Boarding, Daycare) filter by service. They appear when more than one service is checked in.
Only pets with something to do hides pets whose round is finished.
Tick all shown: Fed, Toilet, Water ticks that task for every pet on screen that still needs it. It only ticks tasks marked as to do, never optional ones.
Clear ticks unticks everything you haven't saved yet.
Click a pet's name to open its booking in a new tab.
Where the Daily Care Log gets each pet's instructions
Feeding comes from the AM, Noon and PM feeding instructions on the pet's profile. If the pet has nothing for this round, the log shows the pet's general dietary requirements instead, marked General diet.
Medication comes from the pet's medication slots (Med 1 to Med 5) for this round. If there are none for this round, the log shows the pet's medical notes instead, marked Medical notes.
When a pet has round instructions and general notes too, the general ones are under a General diet or Medical notes link you can open.
Fed is "to do" when the pet has feeding instructions for that round. For a pet with no AM, Noon or PM feeding instructions at all, Fed is to do at AM and PM and optional at Noon. Meds is to do only when the pet has a medication slot for that round; when the log is showing medical notes instead, Meds is optional. Toilet and Water are to do for every pet in every round.
How to do the Night round (overnight checks) in the Daily Care Log
The Night round is for checking on animals staying overnight, either walking round in person or watching on CCTV. It lists boarding and board and train animals (dogs and cats) that are staying that night: bookings that are checked in, plus, for tonight, bookings due in today that haven't been checked in yet (tagged Due in today). Daycare, nightcare, grooming and other services aren't listed. A night runs from the evening to the next morning, and the header shows it, for example "Night of Saturday 24 to Sunday 25 October".
Open the Daily Care Log and click the Night tab. Between 22:00 and 06:00 it opens on the Night round by itself. Before 06:00 that's the night that started the evening before.
Choose your name in Staff and check Time done.
Under Checked by, choose In person or CCTV.
Tick Checked for every animal you've checked, or click Mark all shown checked.
If something needs following up, type it in Concern (optional) for that animal. Typing a concern ticks the animal for you. Left blank, the check is saved as "all well".
Click Save, which says, for example, Save 8 checks. You'll see, for example, Night round: 8 animals checked.
You can save more than one check a night, for example at 23:00 and again at 03:00. Each animal shows Checks this night with the number of checks, the last one (for example "Last: 02:10 AM · CCTV · Sarah") and any concerns. Checks done before midday count towards the night before. The Night tab shows how many animals are left to check, All checked, No one in, or Not set up. Use Only animals not checked yet to hide the ones already done.
Each check is saved on the animal's booking as the activity type chosen for Overnight check under Columns, with text such as "Night round - In person - all well" or "Night round - CCTV - limping slightly". The licence inspection pack uses these checks for its overnight checks section.
How to record other activities in the Daily Care Log
Click Other activity at the top of the Daily Care Log.
Choose your name in Staff and check Time done.
Choose the Activity, for example Exercise, Grooming or Enrichment. The list shows all of your activity types.
Type a Description if you want one. It's saved against every pet you tick.
Tick the pets (or tap anywhere on a pet's row). Select all shown ticks every pet on screen. Use + Note to add something for one pet only.
Click Save, which says, for example, Save Exercise for 3 pets. You'll see, for example, Exercise recorded for 3 pets.
Each pet shows what's already been logged for it that day. If a pet already has the activity you've chosen, it shows Already logged today. It's a warning only; you can still save.
How to record weights in the Daily Care Log
Click Weights at the top of the Daily Care Log. Only boarding and board and train pets are listed.
Each pet shows its Last weight this stay and anything Weighed today.
Type the new weight in New weight, for example 12.4. Use a full stop or a comma for the decimal.
Click Save, which says, for example, Save 2 weights. You'll see Weight saved for 2 pets.
The weight appears on the booking's weight chart. Weights are kept to one decimal place, up to 299.9. KennelBooker stores the number you type without a unit, so use the same unit every time (kg or lb, whatever your team uses). Weights can only be recorded for today, and you don't need to choose a staff member for them.
Setting up the Daily Care Log columns
Each tick in the Daily Care Log is saved as one of your activity types, so it shows in the booking's activity log under that name. The Columns panel at the top of Rounds decides which type each column saves as, for example Toilet saved as "Urination/Defecation".
Open Columns at the top of the Rounds screen. Only people with access to Settings can see it. It opens by itself while something still needs checking.
For Fed, Meds, Toilet and Water, choose one of your activity types, or Don't show this column to hide it.
For Overnight check (Night round), choose the activity type an overnight check saves as (for example one called "Overnight check"), or Don't use the Night round to remove the Night tab. You can leave it on Not set up yet while you decide.
Click Save columns. You'll see Columns saved. Ticks now record as the activity types shown under Columns.
Until you save, KennelBooker suggests a type for each column by matching names (marked "suggested"), and those suggestions already work. Each column needs its own activity type: two columns can't share one. If one of your activity types doesn't exist yet, add it in Settings > Custom > Activity Types first. Renaming an activity type later doesn't break the link.
What happens after you save in the Daily Care Log
Each tick, check or activity becomes one entry in the booking's activity log, on that pet, with the date, time done, activity type and staff member. Rounds entries read, for example, "AM round: fed - ate some" followed by any note.
Weights are added to the booking's weight chart.
Entries can be edited or deleted from the booking's activity log, the same way as any activity.
The pet parent isn't sent an email, SMS or app notification.
If Allow customers to see activity recorded against bookings is switched on (Settings > Online Booking Portal), pet parents can see these entries on their booking in the customer portal, including the text, any note and any overnight concern. If it's off, they can't.
What the Daily Care Log doesn't do
It doesn't change a pet's feeding or medication instructions. Edit those on the pet's profile.
It doesn't send anything to pet parents.
It doesn't show pets that aren't checked in. A booking appears when it's checked in and disappears when it's checked out. The only exception is the Night round, which also lists tonight's boarding arrivals that are due in today.
It can't record for future days, only today and earlier days. A night check can't be saved for a time that hasn't happened yet.
On an earlier day, it lists the pets checked in now, not the pets that were in on that day. Pets that have since gone home can't be recorded from here; add the activity on their booking instead.
It can't record weights for an earlier day, or for daycare and other non-boarding services.
It can't edit or delete an entry. Do that from the booking's activity log.
It doesn't stop you saving an activity a pet already has today; it only warns you.
It doesn't save anything until you click Save. If you leave the page with unsaved ticks, your browser asks before leaving.
The printed sheet doesn't save anything. Ticks made on paper need recording in the Daily Care Log afterwards.
Settings that affect the Daily Care Log
Columns (top of the Daily Care Log Rounds screen): which activity type each tick saves as, hides a column, or turns the Night round off.
Activity Types (Settings > Custom > Activity Types): the activity types the columns and Other activity use.
Allow customers to see activity recorded against bookings (Settings > Online Booking Portal, in the Customer Registration Form section under Booking Screen Sections): when it's on, pet parents see the entries, including notes, on their booking in the portal. When it's off, they don't.
Staff (your staff accounts): the names in the Staff drop-down.
Access to Settings (on each staff account): only staff with Settings access can change the Columns.
Pet profiles: the AM, Noon and PM feeding instructions, general dietary requirements, medication slots and medical notes the log shows.
Troubleshooting the Daily Care Log
"No pets are checked in right now"
The Daily Care Log only lists pets on bookings that are checked in. Check the pets in from the booking or the Daily Overview, then refresh the Daily Care Log.
"A pet is missing from the Daily Care Log"
The pet's booking isn't checked in, or has been checked out. On an earlier day, pets that have since gone home don't appear. Check the booking's status. If the pet should be there, check it in.
"The Save button is greyed out"
Choose your name in the Staff drop-down (it's highlighted when it's missing). In Other activity, also choose an activity. In the Night round, also choose In person or CCTV. The message under the count says what's needed, for example "Choose who is recording to save" or "Choose In person or CCTV to save".
"A column says Not set up"
That column isn't linked to one of your activity types, so it can't record. Someone with access to Settings needs to open Columns at the top of the Rounds screen, choose an activity type for it, and click Save columns. Staff without Settings access see the message "Some columns aren't linked to an activity type yet".
"The Night round isn't set up yet"
The Night round hasn't been linked to an activity type, so checks can't be saved. Someone with access to Settings needs to open Columns, choose a type for Overnight check (Night round) and click Save columns. If you don't have a suitable type, add one (for example "Overnight check") in Settings > Custom > Activity Types first. If you don't do overnight checks, choose Don't use the Night round instead and the Night tab disappears.
"Columns not saved - please choose an activity type for every column"
Every column needs an activity type or "Don't show this column". If the message says columns share one, give each column a different activity type.
"Nothing saved yet - please enter a valid time"
The Time done box has something it can't read. Pick a time from the list, or type it like 09:00 AM.
"Nothing saved yet - ... hasn't happened yet. For last night's checks, use ‹ Prev to go back a day."
The Night round's Time done is later than now. This usually happens when you record last night's checks from tonight's Night tab. Click Prev to go back to last night, check Time done and save again.
"No animals are staying overnight on this night"
The Night round only lists boarding and board and train stays that are checked in, or due in today for tonight. Check the animals in, or check that the booking is a boarding booking.
"Please remove the < and > characters from the notes"
Notes, concerns and descriptions can't contain the < or > characters. Remove them and save again.
"Please check the weights marked in red"
A weight box has something that isn't a number, or a number over 299.9. Use a number like 12.4.
"(1 skipped - already recorded or no longer checked in)"
Someone else recorded the same task for that pet after you opened the page, or the pet was checked out before you saved. Skipped ticks aren't saved twice. Nothing else needs doing. In the Night round the message reads "no longer on the overnight list".
"Saved 10 of 12. Couldn't save: ..."
Most ticks saved, but the ones listed didn't. The ones that saved now show green. Save again to record the rest. If it keeps happening, contact us through the chat in your account.
"A task I recorded on the booking page doesn't show as done"
Activities recorded elsewhere count towards a round when their activity type matches a column and their time falls in that round's hours (AM before 11:00, Noon 11:00 to 15:59, PM from 16:00). An activity without a time, or with a type no column uses, won't tick anything off. The AM, Noon and PM feeding and medication buttons on the Daily Overview record an activity on the booking, but they don't tick tasks off in the Daily Care Log, so use the Daily Care Log for rounds.
"Instructions show as General diet or Medical notes"
The pet has no feeding instructions or medication slots for this round, so the log shows the general notes instead. Add AM, Noon and PM details on the pet's profile to make each round more specific.
Daily Care Log: frequently asked questions
Does the Daily Care Log replace Record Activities and Record Weights?
Yes. The Daily Care Log's Other activity and Weights tabs do what the Record Activities and Record Weights pages did, on the same screen as the feeding and care rounds.
Can pet parents see what's recorded in the Daily Care Log?
Only if Allow customers to see activity recorded against bookings is switched on in Settings > Online Booking Portal. Then pet parents see the entries on their booking in the portal, including the text and any note or concern staff added. If it's off, they see nothing. Pet parents are never emailed or notified about Daily Care Log entries.
Can I record a round after I've done it?
Yes. Change Time done in the Daily Care Log to when you actually did the round before you save. Each entry is saved with that time.
Can I record something for yesterday in the Daily Care Log?
Yes. Click Prev at the top of the Daily Care Log to go back a day, then record as normal. Time done starts in the middle of the round (08:00 for AM, 12:00 for Noon, 18:00 for PM, 23:00 for Night) so change it if you know the real time. The list shows the pets checked in now, so pets that have gone home since won't appear. Weights can only be recorded for today.
How do I record overnight checks or night checks?
Use the Daily Care Log's Night round. Click the Night tab, choose your name, choose In person or CCTV, tick each animal you checked, add a concern if needed, and click Save. You can save several checks a night.
Can I record night checks done on CCTV?
Yes. In the Daily Care Log's Night round, choose CCTV under Checked by before you save. Each check is saved with how it was done, for example "Night round - CCTV - all well".
Which animals are on the Night round?
The Daily Care Log Night round lists boarding and board and train animals, dogs and cats, staying overnight: checked-in stays, plus tonight's arrivals that are due in today. Daycare, nightcare and other day services aren't on it.
Can I turn off the Night round?
Yes, if you have access to Settings. In the Daily Care Log, open Columns on the Rounds screen, choose Don't use the Night round for Overnight check (Night round), and click Save columns. The Night tab disappears for everyone.
Can I undo a tick in the Daily Care Log?
Before you save, untick it or click Clear ticks. After saving, open the pet's booking and edit or delete the entry in its activity log.
Why is a tick already green when I haven't done it?
Someone else recorded that task for the pet this round, on the Daily Care Log or on the booking. The green box shows when and who. If two people recorded it, the first entry is the one shown.
Do the Daily Overview feeding and medication buttons tick off the Daily Care Log?
No. The AM, Noon and PM buttons in the Daily Overview's feeding and medication tables record an activity on the booking, but they're separate from the Daily Care Log and don't tick tasks off there. To see a round's progress, record it in the Daily Care Log.
Can two people use the Daily Care Log at the same time?
Yes. Each person saves their own ticks. If two people tick the same task for the same pet in a day round, the second save skips it instead of recording it twice. Night round checks are never skipped, because several checks a night are normal. Refresh the page to see what others have saved.
Does the Daily Care Log work on a tablet or phone?
Yes. The Daily Care Log works in the browser on a tablet or phone, and the ticks are sized for tapping. Many kennels keep a tablet in the kennel block for rounds.
Can I print the Daily Care Log?
Yes. On the Rounds screen, choose the round and click Print. The sheet lists every pet with that round's instructions and empty boxes to tick by hand. Printing doesn't record anything, so enter the ticks in the Daily Care Log afterwards.
Which pets show in the Daily Care Log?
Every pet on a booking that is checked in right now, for any service. A pet whose booking is past its check-out date but not checked out yet still shows, with a red "Due out" tag. Pets leaving today have an "Out today" tag. Weights only lists boarding and board and train pets, and the Night round only lists animals staying overnight.
What if a pet has no AM, Noon or PM feeding instructions?
The Daily Care Log shows the pet's general dietary requirements instead, marked General diet, so nothing is hidden. Fed is to do at AM and PM for that pet, and optional at Noon.
What's the difference between Fed being to do and optional?
To do (solid outline) counts towards the round's "to do" number and progress bar. Optional (dashed outline) means the pet has no instructions for this round, so it isn't counted, but you can still tick it if you fed the pet.
Can I hide a column I don't use, like Water?
Yes, if you have access to Settings. Open Columns at the top of the Rounds screen, choose Don't show this column for it, and click Save columns. Hidden columns disappear for everyone.
What does Toilet or Water save as in the booking?
Whatever activity type is chosen for that column under Columns. Rounds entries are saved as, for example, "AM round: toileted" or "AM round: water bowl topped up", under that activity type.
Does the Daily Care Log change the pet's feeding or medication instructions?
No. The Daily Care Log only reads them. To change instructions, edit the pet's profile. PawCheck also lets pet parents check and update their pet's details before they arrive.
Do I need to pick my name every time?
No. The Daily Care Log remembers the last staff member chosen on that device, and keeps it as you switch rounds, days and tabs. Change it if someone else is using the device.
Does the Daily Care Log help with licensing inspections?
It gives you a dated record of feeding, how much was eaten, medication, toileting, water and overnight checks for each pet, with who did it and when, saved on each booking. In England, licensed kennels must monitor food and water intake, toileting and behaviour daily and keep records, so this is the kind of record an inspector will ask for. The licence inspection pack uses these records. Check your own licence conditions for what you need to keep.
Is the Daily Care Log an extra cost?
No. The Daily Care Log is included on every KennelBooker plan.
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