You can run group training classes, or a number of classes grouped into a course, in KennelBooker. Class and course names follow your own wording if you've changed them on Customize Text.
How to switch on training classes and courses
Firstly go to Settings > Training and make sure to switch on the correct booking types under Training Types: Create Group Classes and Create Training Courses. Switch on View Classes and Courses on the Training calendar if you want them on your calendar. Click Save.
How to add a training class or course
To enter a new class or classes (if you plan on making this a weekly occurrence), go to the Training Classes page. It's under Training in the settings menu, or in the type drop-down at the top of the Bookings page.
Once on the page you can either enter a number of classes or a number of classes grouped into a course, by clicking on the Add Class button or on the Add Course button.
Choose Number of Classes to Add, up to 20.
If there are two or more and they're part of a course, choose Yes from the Are these classes part of a course drop-down list. If you choose No, each class is separate and can be booked on its own.
Enter a Class Date and Time for each class.
Enter the rest of the details: Class Name, Description, Location, Trainer, Training Courses Cost and Max Capacity (the maximum number of pets).
Leave Price is per Pet on to charge the cost for each pet.
Click the Add Class button. Your classes will then be added to the system.
For a course, the cost is for the whole course, not each class. The new classes and courses are listed on the Training Classes page, in their own sections. Turn on Show Finished/Past Classes to see older ones.
How to book a customer onto a class or course
You can add a booking for a customer by clicking the Add Booking link in the main menu and choosing the Training option, then choosing the class or course in Duration and selecting it from the Group Class drop-down list. To add someone to a course that has already started, turn on Previous/In Progress Course.
Customers can book classes and courses online if Book Online is ticked for Training in Booking Types on Settings > Main Settings. Once a class or course reaches its Max Capacity, it's no longer offered online.
How to see who's booked on a class
On the Training Classes page, click View Participants beside a class or course to see the bookings on it. From there, Email Class lets you email them.
Training classes and courses: frequently asked questions
How do I change a training class?
On the Training Classes page, click Edit beside the class or course, make your changes and click Save.
How do I delete or cancel a training course?
Click Edit beside it on the Training Classes page, tick Deleted and click Save. See Delete or Cancel a Training Course.
Can customers pay for training with packages?
Training packages have their own switch, Sell Training packages. See Daycare/Walk/Training Credits and Packages.
Can I call them something other than classes and courses?
Yes. Change the names for classes and courses on Settings > Customize Text. Your wording shows across KennelBooker.
Training classes and courses: common problems
I can't see Training Classes
The Training Classes page only shows when Training is switched on in Booking Types on Settings > Main Settings.
The "part of a course" option isn't showing
Are these classes part of a course only shows when you add two or more classes, or when you start from the Add Course button.
"Please add the class Name"
The training class needs a name. Fill in Class Name and click Add Class again.
Customers can't see a class online
The class may be full, in the past or deleted. Also check that the matching option is on under Training Types on Settings > Training, and that Book Online is ticked for Training.
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