If you use the calendar on your phone or computer, such as Google Calendar, Apple Calendar on an iPhone, iPad or Mac, Outlook or Windows Calendar, the KennelBooker calendar feed puts your bookings into it automatically. The feed is read-only: you see your check-ins and check-outs in your own calendar app, and you still make and change bookings in KennelBooker.
Where to find the KennelBooker calendar feed
The calendar feed is on Settings > Integrations, in the Calendar feed section. You can also get there from Settings > Main Settings by clicking Quick Link: Google/Apple Calendar Settings, or click here.
Anyone with your feed link can see your booking calendar, so treat it like a password and only subscribe on devices you trust. You can't change the link yourself. If it's shared by mistake, contact KennelBooker support and we'll reset it for you.
What the KennelBooker calendar feed shows
Each booking appears as a check-in event and a separate check-out event, for example Boarding - Checkin Bella (Ref: B000123) and Boarding - Checkout Bella (Ref: B000123). The service name is your own name for that service.
The name in each event (pet names, customer name, or both) follows the Display Name setting in Settings > Main Settings > Calendar Settings, the same as your KennelBooker calendar.
The feed covers boarding, daycare, grooming, training, walks, drop-ins, homestay, cremation and your universal and other services.
Cancelled and provisional bookings aren't in the feed.
The feed includes bookings from about the last 40 days onwards, plus any older booking that's still checked in.
With Include Scheduled Services switched on, scheduled services that have a date and time (for example a bath or a walk added to a stay) also appear as their own events.
How to add the KennelBooker calendar feed to your calendar app
Go to Settings > Integrations and find Subscribe in the Calendar feed section. Open this page on the device you want the bookings on, then click the link for your calendar app.
Google Calendar (including Android phones)
Click Google Calendar. Google Calendar opens in a new window.
Confirm that you want to add the calendar.
To see it on an Android phone, make sure the new calendar is switched on for syncing in your Google account. The page has a link for this: Make the feed show on your phone (Google).
Apple Calendar on an iPhone or iPad
On the iPhone or iPad, log in to KennelBooker and click Apple Calendar / iPhone.
Your calendar app opens and asks you to confirm the subscription.
Calendar on a Mac
On the Mac, click Calendar on a Mac. This is the same feed as the iPhone one, opened in a way that works on a desktop.
The Calendar app opens and asks you to confirm the subscription.
Outlook or Windows Calendar
On the computer, click Outlook or Windows Calendar.
Your calendar app opens and asks you to confirm the subscription.
Download an .ics file
Click Download an .ics file to save your bookings as a file you can import into any calendar app. An imported file is a one-off copy: it doesn't update when your bookings change. To keep your calendar up to date, subscribe with one of the links above instead.
The alternate KennelBooker calendar feed
Under Alternate feed, the Alternate calendar feed link adds a different version of the feed to Google Calendar. It shows each boarding and homestay booking as one continuous event across the whole stay, instead of separate check-in and check-out events, so in the month view you see a line for the length of each stay. It suits smaller kennels with only a few bookings at a time. Other services show as they do in the normal feed. The alternate feed is only available for Google Calendar.
Settings that affect the KennelBooker calendar feed
Time offset (Settings > Integrations > Calendar feed): moves the times in the feed by up to 16 hours forward or back. Leave it at 0 unless your calendar app shows bookings an hour or two out. Click Save offset to save it.
Include Scheduled Services (Settings > Integrations > Calendar feed): when it's on, scheduled services with a date and time are added to the feed as well as stays. When it's off, the feed has arrivals and departures only. This switch is saved with the Save offset button.
Display Name (Settings > Main Settings > Calendar Settings): chooses whether events show pet names, the customer's name, or both.
Time Zone (Settings > Main Settings > Time & Date Settings): the feed's times are in your KennelBooker time zone.
What the KennelBooker calendar feed doesn't do
The feed is one-way. Changes you make in Google, Apple, Outlook or Windows Calendar don't change anything in KennelBooker.
The feed doesn't update instantly. Google and Apple refresh subscribed calendars on their own schedule, so a new or changed booking can take a few hours to appear. KennelBooker can't make them refresh sooner.
The feed doesn't show cancelled or provisional bookings.
The feed doesn't send reminders or notifications. Any alerts come from your calendar app's own settings.
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Calendar feed: frequently asked questions
How do I get my KennelBooker bookings into Google Calendar?
To get your KennelBooker bookings into Google Calendar, go to Settings > Integrations, find the Calendar feed section and click Google Calendar under Subscribe. Google Calendar opens and asks you to confirm.
Can I see my bookings in Outlook?
Yes. In KennelBooker, go to Settings > Integrations > Calendar feed and click Outlook or Windows Calendar under Subscribe on the computer you use Outlook on.
How often does the calendar feed update?
The KennelBooker calendar feed always has your latest bookings, but Google, Apple and other calendar apps decide how often they fetch it. A new or changed booking can take a few hours to appear in your calendar app.
Can I add or change bookings from my phone's calendar?
No. The KennelBooker calendar feed is read-only. Make and change bookings in KennelBooker, and the feed picks up the change the next time your calendar app refreshes.
Why are the times in my calendar an hour out?
The KennelBooker calendar feed uses your time zone from Settings > Main Settings > Time & Date Settings. Check that it's right first. If your calendar app still shows bookings an hour or two out, set Time offset in Settings > Integrations > Calendar feed (for example 1 or -1) and click Save offset.
Can I show customer names instead of pet names in the calendar feed?
Yes. The names in KennelBooker calendar feed events follow the Display Name setting in Settings > Main Settings > Calendar Settings. Change it there and the feed uses the new names.
Are grooming and daycare bookings in the calendar feed?
Yes. The KennelBooker calendar feed includes boarding, daycare, grooming, training, walks, drop-ins and homestay bookings, among others. Cancelled and provisional bookings are left out.
Can I see each stay as one long event instead of separate check-in and check-out events?
Yes, for boarding and homestay. In KennelBooker, go to Settings > Integrations > Calendar feed and use the Alternate calendar feed link under Alternate feed. It adds the feed to Google Calendar with each stay as one continuous event. The alternate feed is only available for Google Calendar, not Apple Calendar or Outlook.
Can my staff subscribe to the calendar feed?
Yes. Anyone who subscribes with your KennelBooker calendar feed link sees your bookings. Treat the link like a password and only subscribe on devices you trust.
Someone has my calendar feed link who shouldn't. Can I get a new one?
Yes, but only KennelBooker support can do it. You can't change the KennelBooker calendar feed link from your settings. Contact support and we'll reset it. After that, the old link stops working, so subscribe again on each device you still want the bookings on.
Does the calendar feed send reminders?
No. The KennelBooker calendar feed only adds events. Any reminders or alerts come from your calendar app's own settings.
Can pet parents subscribe to a calendar feed of their own bookings?
No. The KennelBooker calendar feed on Settings > Integrations is for your business and shows all your bookings. It isn't for pet parents.
Calendar feed: common problems
A new booking isn't showing in my Google or Apple calendar
Google and Apple refresh subscribed calendars on their own schedule, so a new booking can take a few hours to appear. This is how they handle subscribed calendars, not a fault in the KennelBooker feed. Also check the booking isn't provisional or cancelled, as those aren't in the feed.
The feed shows in Google Calendar on my computer but not on my Android phone
Google only shows a subscribed calendar on your phone if it's switched on for syncing. Use the link Make the feed show on your phone (Google) in Settings > Integrations > Calendar feed, tick the KennelBooker calendar and save.
I switched on Include Scheduled Services but nothing changed
The Include Scheduled Services switch on the KennelBooker Integrations page is saved with the Save offset button. Switch it on, click Save offset and wait for your calendar app to refresh. Only scheduled services with a date and time are added.
Bookings appear at the wrong time
Check the Time Zone in Settings > Main Settings > Time & Date Settings first. If it's right and your calendar app still shows bookings out by an hour or more, set the Time offset in Settings > Integrations > Calendar feed and click Save offset.
The iPhone link doesn't open my calendar
Open Settings > Integrations on the iPhone or iPad itself, then tap Apple Calendar / iPhone. On a Mac use Calendar on a Mac, and on a Windows computer use Outlook or Windows Calendar.
Old bookings have disappeared from my calendar
The KennelBooker calendar feed includes bookings from about the last 40 days onwards, plus anything still checked in. Older bookings drop out of the feed. Use KennelBooker itself to look back further.