Skip to main content
All CollectionsBookingsGeneral Features
Designated Pickup & Password Feature
Designated Pickup & Password Feature

For customers who have different people pickup or dropping off their pet on a daily basis - you can record a list of allowed people.

Stephen avatar
Written by Stephen
Updated over a week ago

If your customers allow different people to pickup their pets (family members, neighbours, nanny's, housekeepers etc) you may wish to record their names in KennelBooker and set a pickup password that the person must know in order to pickup the pet(s).

You can add pickup password feature to your KennelBooker account on the 'Features & Settings' tab in the setting area, look in the 'Check-in and Checkout Features' panel for the 'Enable Pickup/Password Feature' option and turn it on!

On the customer page you can then expand the Pickup Password panel and add in the list of names and add in the customers password.

Upon checkout the allowed list of people and the password will be shown on the checkout screen.

Did this answer your question?