Within KennelBooker you have a few options for setting up your tax settings. You can either:
Leave the tax settings turned off altogether
Set your tax to Exclusive
When you set your booking price, taxes will be added on top of the cost
Set your tax to Inclusive
The price you set will be inclusive of any taxes, and KennelBooker shows how much of the booking price is tax
Where to find tax settings
Tax settings are in Settings > Main Settings. Use Quick Link: Tax Settings at the top of the page to jump to the section, or click here. The section takes the name of your tax, so it may say VAT Settings or GST Settings, and the labels below change in the same way.
How to set up your tax settings
In How do you want Tax applied, choose Inclusive or Exclusive.
To charge tax on bookings, tick Tax on bookings, services & packages and enter the percentage rate.
To charge tax on products, tick Tax on products and enter the percentage rate. It can be different from your booking rate.
Set Manually Modify Tax on Bookings to Yes if staff need to change the tax rate on individual bookings.
Use the exclude switches for any services that shouldn't have tax (see below).
Click Save.
To turn tax off, untick both checkboxes and click Save.
Excluding a service from tax
In some countries or regions tax may not be applicable to certain services, such as training services. If this is the case, you can use the exclude switches to set a zero tax rate on these bookings. There's a switch for each of these services you have enabled: Boarding, Board & Train, Daycare, Grooming, Training and Universal, for example Exclude Training bookings from Tax. If you've renamed a service, the switch uses your name for it. Other services don't have an exclude switch.
Changing the tax rate on one booking
With Manually Modify Tax on Bookings set to Yes, the booking page shows a Tax Rate box when you edit the booking. A new rate entered there applies to that booking, along with its extras and packages.
Renaming tax
You may wish to rename Tax on the system to your local name. You can do this from the Customize Text settings page (Settings > Customize Text), in the field What your tax is called.
What happens when you change your tax settings
Note: When a booking is added to the system it will save the tax settings at that point in time. If your tax rate changes, please contact us to discuss how to go about updating all future bookings. Or if you move from being a sole trader or not meeting the tax threshold in your country, contact us to discuss how to update future bookings to incorporate your new tax status.
Tax settings: frequently asked questions
Will changing my tax rate change existing bookings?
No. A booking keeps the tax rate it was saved with, so a new rate in Tax Settings only applies to bookings added after the change. To change the rate on your future bookings, contact us. If Manually Modify Tax on Bookings is on, you can change one booking at a time yourself.
What's the difference between inclusive and exclusive tax?
With Exclusive tax, KennelBooker increases your prices by the percentage you set. With Inclusive tax, your prices stay as they are and KennelBooker shows how much of the price is tax.
Can I charge a different tax rate on products?
Yes. Tax Settings has one rate for Tax on bookings, services & packages and a separate rate for Tax on products.
Can I exclude walks or drop-ins from tax?
No. Tax Settings has exclude switches for Boarding, Board & Train, Daycare, Grooming, Training and Universal bookings only. For anything else, use Manually Modify Tax on Bookings to change the rate on the booking.
Where do I add my VAT number?
Your tax or VAT number isn't in Tax Settings. It's in Settings > Main Settings, in the Kennel Details section. See "Add your Company Number and Tax/VAT/HST Number" in Related articles.
Tax settings: common problems
My tax settings won't save and the rate box turns red
A ticked tax checkbox needs a rate. Enter the percentage in the box next to it, or untick the checkbox, then click Save in Tax Settings.
I can't see an exclude switch for one of my services
The exclude switches in Tax Settings only show for services you have enabled, and only for Boarding, Board & Train, Daycare, Grooming, Training and Universal.
An old booking still shows my old tax rate
Each booking keeps the tax rate from the day it was added. To change a future booking's rate, set Manually Modify Tax on Bookings to Yes and change it on the booking, or contact us if lots of bookings need updating.
There's no Tax Rate box on the booking
The Tax Rate box only shows when Manually Modify Tax on Bookings is set to Yes in Tax Settings.
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