Once you set up your KennelBooker account you may need to add breeds to the pet breed drop-down list from time to time, for cross breeds or breeds specific to your corner of the world. There are two ways to add a breed: from a pet's profile while you're editing the pet, or on the Breeds settings page, where you can also set breed prices, restrict breeds you don't take, and tidy up duplicate breeds.
Option 1: Add a breed from a pet's profile
Open any pet's profile. In the Pets' Details panel, click + Add Breed next to the Breed drop-down list.
The Add Breed box opens. Type the breed's name in Breed and click Add.
The new breed is added to the Breed list for the pet type chosen on the form (dog, cat and so on) and is selected for you. Click Save on the pet's profile to keep it on the pet.
The breed is then available for every pet of that type, for your staff and on your online booking forms. If you have more than one location, breeds are shared across the group, whether you add them on a pet or on the Breeds page.
Option 2: The Breeds settings page
The Breeds page is where you manage the whole breed list. Go to Settings and click Breeds in the settings menu on the left. The page has these sections:
Restricted breeds: the message shown to customers who pick a breed you don't take.
Add or edit a breed: add a new breed, or change an existing breed's name and prices.
Set one price across every breed: set the same price for one service on every breed of a pet type.
All breeds: the full breed list, which you can edit row by row.
Merge two breeds: tidy up a breed that has been entered twice.
How to add or edit a breed on the Breeds page
In Add or edit a breed, leave Existing breed on -- Add New Breed -- to add a new breed. To change a breed, pick it in Existing breed instead; its details fill in and the button changes to Edit Breed.
Choose the Pet type and type the Breed name. Both are needed.
Tick Restricted breed if you don't take this breed (see below).
Fill in any breed prices you want. For boarding these are the standard, Mid season and Peak season prices. Leave a price at 0 and the normal price for the service is used.
Click Add Breed (or Edit Breed). You'll see Breed saved.
The Existing breed list shows dog breeds. To change a cat or other breed, edit it in the All breeds list.
Editing the All breeds list
Each row shows the pet type, the breed name and its prices. Change the name or a price in the row and click the tick (Save) on that row, or change several rows and click Update All Rows.
Use Jump to a breed to show only breeds starting with a letter.
Tick the Restrict' box on a row to make that breed restricted.
To delete one breed, click the cross (Delete) on its row and confirm. To delete several, tick Delete All on each row and click Delete Selected. Pets recorded as a deleted breed are left with no breed, and a delete can't be undone.
Setting one price across every breed
In Set one price across every breed, choose the Pet type, the Service (for example boarding standard, mid season or high season) and the Price, then click Set Price. This overwrites that price on every breed of that pet type, so use it before you start setting breeds one by one.
Restricted breeds
If there are breeds you don't take, flag them as restricted (tick Restricted breed when adding or editing the breed, or Restrict' in the All breeds list). Then type the Message to display in the Restricted breeds section and click Update. When a new customer registering on your online booking portal picks a restricted breed for their pet, they see your message and can't finish registering until they choose another breed.
The restricted breed check runs when breed is a required field on your registration form. Switch on Require customers to provide Pets Breed on signup in Settings > Online Booking Portal, in the Customer Registration Form section under Mandatory Fields.
Merging two breeds
Use Merge two breeds when the same breed has been entered twice under slightly different names (for example "Cockapoo" and "Cockerpoo").
Choose the breed you want to keep in Breed to keep.
Choose the duplicate in Duplicate to remove. The number of pets on each breed shows under each list.
Click Save and confirm.
Every pet on the duplicate moves to the breed you keep, the duplicate is removed, and you'll see Breeds merged. A merge can't be undone, so check you've picked the right breed to keep. The merge lists show dog breeds.
Breeds: frequently asked questions
How do I add a breed that isn't in the list?
To add a breed in KennelBooker, open any pet's profile and click + Add Breed next to the Breed list, type the name and click Add. Or go to Settings > Breeds, fill in Pet type and Breed name under Add or edit a breed, and click Add Breed.
Can I add a cross breed?
Yes. Add the cross breed's name (for example "Cavapoo") as a breed, the same way as any other breed. The pet's profile also has a separate Cross Breed switch.
Can I charge different prices for different breeds?
Yes. On Settings > Breeds each breed can have its own boarding prices. Leave a price at 0 and the normal price is used. Breed prices are used for dogs when Dog Cost is set to By Breed in your boarding settings (Settings > Boarding, in the rates section; boarding may have a different name if you've renamed it).
Can I stop customers registering a breed I don't take?
Yes. Mark the breed as restricted on Settings > Breeds and set the Message to display. New customers who pick that breed when registering online see your message and can't finish registering with it. Breed must be a required field on your registration form for this to work.
Does a restricted breed stop my staff booking that pet?
No. Restricted breeds only affect new customers registering on your online booking portal. Your staff can still add and book pets of any breed.
What happens to pets when I delete a breed?
Deleting a breed removes it from the breed list, and any pets recorded as that breed are left with no breed. It can't be undone. If those pets should keep a breed, use Merge two breeds instead: pick the right breed in Breed to keep and the one you want to get rid of in Duplicate to remove.
I have the same breed twice. How do I fix it?
Use Merge two breeds at the bottom of Settings > Breeds. Choose the breed to keep in Breed to keep and the duplicate in Duplicate to remove, click Save and confirm. Every pet on the duplicate moves to the breed you keep and the duplicate is removed.
Can I add breeds on my phone?
Yes. You can add breeds from a pet's profile or on Settings > Breeds in the KennelBooker web app in a phone or tablet browser.
Breeds: common problems
The breed won't save and a box turns red
A breed needs a name, and on the Breeds page a Pet type too. Fill in the box outlined in red and try again.
I can't find a cat breed in the Existing breed list
The Existing breed list on Settings > Breeds shows dog breeds. Edit cat and other breeds in the All breeds list further down the page.
Customers can register a breed I marked as restricted
The restricted breed check only runs when breed is required on your registration form. Switch on Require customers to provide Pets Breed on signup in Settings > Online Booking Portal, under Customer Registration Form.
The breed price isn't being used on a booking
For boarding, breed prices are only used for dogs when Dog Cost is set to By Breed in your boarding settings, and a price left at 0 falls back to the normal price. If the settings look right and the price is still wrong, contact KennelBooker support with the booking reference.
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