KennelBooker allows you to set up runs in the system so that you can add multiple bookings to the run at the same time. These are called group runs, and they never book out. Use a group run for a shared space such as a group room, a cattery block or a field where any number of pets can stay together. In this article, "run" means whatever you call your units in KennelBooker: runs, rooms, kennels, pens or suites.
Where to set up a group run in KennelBooker
Group runs are set up on the same settings page as your other runs. Go to Settings, then click your run name in the settings menu (for example Runs or Rooms; the menu uses your own name for runs). This menu item only shows when boarding is switched on for your account.
How to set up a group run in KennelBooker
Go to Settings and click your run name in the settings menu, for example Runs.
Click Edit next to the run you want to make a group run, or click Add Run (the button uses your run name) to create a new one.
In the Add/Edit Run box, switch on Group Run (never booked out).
Check the other settings in the box, such as Bookable, Available Online and the pet types under Room for.
Click Save.
In the list of runs, the Group Run (Always Available) column shows which runs are group runs. The number of runs you can add depends on your plan.
What a group run does in KennelBooker
A group run is always available, so you can add as many bookings to it as you like for the same dates.
When you check availability, a group run always shows as free.
The same-day changeover check (a booking leaving the run on the day another arrives) isn't made for group runs.
You can combine it with Board & Train Run Only (the label uses your own name for board and train) to make a board and train group run.
Where group run bookings show on the KennelBooker calendar
There's no separate group calendar. Group runs have their own section on the main Calendar page, under your standard runs, headed Group followed by your run name (for example Group Runs). Each booking in a group run gets its own line under the run's name, so you can see every pet staying in it. Board and train group runs have a separate section headed with your board and train name, for example Board & Train - Group Runs.
What group runs don't do in KennelBooker
A group run doesn't have a maximum number of bookings, so keep an eye on how many pets are in it yourself.
A group run doesn't change your plan. The number of runs you can add depends on your plan.
Pet parents don't choose a run when they book online. Your staff allocate runs, including group runs, to bookings.
Bookings in a group run can't be dragged on the calendar, and you can't drag a booking from your standard runs into a group run. To move a booking into or out of a group run, open the booking and change its run there.
Related articles
Group runs: frequently asked questions
What is a group run in KennelBooker?
A group run in KennelBooker is a run, room or kennel that never books out, so several bookings can use it on the same dates. You switch it on with Group Run (never booked out) when you add or edit a run in Settings.
How do I make a room a group room?
To make a room a group room in KennelBooker, go to Settings, click your run name in the settings menu (for example Runs or Rooms), click Edit next to the room, switch on Group Run (never booked out) and click Save.
How many pets can I put in a group run?
A KennelBooker group run has no limit of its own: it never books out. The number of runs you can add depends on your plan.
Can pet parents book a group run online?
No. Pet parents don't choose a run when they book on the KennelBooker online portal. Your staff allocate each booking to a run, and that can be a group run.
Where do I see the bookings in a group run?
Bookings in a KennelBooker group run are on the main Calendar page, in the Group section under your standard runs (for example Group Runs). Each booking has its own line under the group run's name. There's no separate group calendar any more.
Can I drag bookings into or out of a group run on the calendar?
No. Drag and drop on the KennelBooker calendar works within the standard runs section only. Bookings in a group run can't be dragged, and a booking can't be dragged from a standard run into a group run. Open the booking and change its run instead.
Can I turn a group run back into a normal run?
Yes. In KennelBooker, click Edit next to the run in Settings, switch off Group Run (never booked out) and click Save. From then on it books out like any other run.
Can I have a group run for board and train only?
Yes. In the KennelBooker Add/Edit Run box, switch on both Group Run (never booked out) and Board & Train Run Only (the label uses your own name for board and train). It shows in the board and train group section of the calendar.
Group runs: common problems
I can't find the group calendar
KennelBooker no longer has a separate group calendar. Group run bookings are on the main Calendar page, in the Group section under your standard runs.
The group section isn't on my calendar
The KennelBooker calendar only shows the Group section when you have at least one group run for the pet type the calendar is filtered to. Check the pet type filter at the top of the calendar, and check the run has Group Run (never booked out) switched on and the right pet type under Room for.
I can't see the Runs or Rooms item in my settings menu
The KennelBooker settings menu item for runs uses your own name for runs, and only shows when boarding is switched on for your account.