Skip to main content
Mobile App

Mobile App, Android App, Apple App, IOS App, Business Code

Stephen avatar
Written by Stephen
Updated over 4 months ago

πŸŽ‰ Exciting News for Pet Parents! πŸŽ‰

Hi First name,

We are thrilled to announce the launch of the KennelBooker.com Pet Parent Mobile App, which is now available to download on both Apple iOS and Android! πŸΎπŸ“±

Our brand new KennelBooker Pet Parent App makes it even easier for your customers to schedule and book services with you and to manage and update their pet information on the go!

With the Pet Parent app, your customers can quickly and easily:

🐢 Make Bookings: Schedule and manage bookings for their fur babies.

🐱 Update Pet Info: Keep their pet's information up-to-date with just a few taps.

πŸ“‡ Update Their Info: Keep their contact information current.

🚨 Emergency Contacts: Quickly add or update emergency contact information for peace of mind.

πŸ“„ Upload Documents: Upload important documents such as vaccination records and health certificates.

πŸ’³ Pay for Bookings: Securely make payments for their bookings directly through the App.

πŸ’‰ Vaccination Updates: Stay on top of their pet's health by updating their vaccination records.

The KennelBooker Pet Parent app is the ultimate tool for stress-free pet management.

Thank you for being part of the KennelBooker.com family. We can't wait to hear how your customers enjoying the benefits of our new mobile app!

Now for the technical setup!

When you setup the App for your business your customers will access your login page by entering a 'Business Code'.

This code will bring them to your login page on the App, which will display your logo/branding. Your customers will know that they are in the right place and can then login using their existing login credentials.

To set up the App for your business you need to do three things;

  1. Set Your 'Business Code'

  2. Upload an 'App Friendly' version of your Logo

  3. Share Your Business Code and App Details with your customers/pet parents

The Detail

1. Setting Your Business Code

Go to the Settings area in your KennelBooker account.

You will see a new settings page called- 'Mobile App - IOS & Android'. On this page you will need to enter/update a business code ( we have set a default code for you).

Your business code should be a single word/phrase with no spaces and should be easy to remember and type for your customers. Your business code must be unique to your business - but don't worry, the system won't allow you to select a business code that is already in use.

2. Upload an 'App Friendly' version of your Logo

Go to the Settings area in your KennelBooker account.

You will see a new settings page- 'Mobile App - IOS & Android'. On this page, you will see an option to upload a mobile friendly logo along with detailed information on suitable logo dimensions and examples.

3. Share Your Business Code and App Details with your customers/pet parents

So how do you let your customer know about the new App? Well we have made that easy too.

In the Marketing feature you can now display a list of all of your customers who have not yet installed the APP. This new segment is called 'Customers - Not using the APP'.

You can then email all of these customers via the marketing feature, we have also added a new email template called 'App Download Email' which included links to download both the Apple and Android apps, it will also pull in your Business Code for your account automatically. If required you can update the wording of the email to your own preferences.

Customer Login Via the APP

When your pet parent customer uses the APP for the first time they will see the following:

Once they enter your business code your business login screen will display and they can login as usual.

We hope this will be a seamless experience for you and a very convenient one for your valued customers.

The Future

Over the next few months KennelBooker will be building out great new features as part of the APP including

-the ability to send targeted push notifications to customers, including bookings confirmations, booking reminders, requests to fill out contact information,

-developing the APP as the home for pet postcards/reports and customer communication, and

- adding a new 'chat feature' to allow you and your staff to communicate with pet parents easily.

We'll keep you posted as these exciting new developments as they progress.

Did this answer your question?