Step 1: Access Email Receipt Settings
Log in to your Stripe Dashboard
In the top-right corner, click Settings
Navigate to Customer emails
Step 2: Enable Successful Payment Receipts
Within the Customer emails section:
Locate Successful payments
Toggle “Email customers for successful payments” to ON
Once enabled, Stripe will automatically send a receipt to customers when a payment is completed.
Step 3: Enable Refund Receipts (Optional)
To keep customers informed about refunds:
Find Refunds
Enable “Email customers for refunds”
This ensures customers receive confirmation whenever a refund is processed.
Step 4: Customize Receipt Branding
To maintain a consistent brand experience:
Go to Settings → Branding
Upload your:
Logo
Brand colors
Business name
These elements will appear on all Stripe-generated receipts.
Example of a Stripe Receipt
A typical receipt includes:
Your business name and logo
Payment amount and currency
Date of transaction
Payment method
Receipt number
Best Practices
Always collect customer emails to ensure delivery
Enable both payment and refund receipts for full transparency
Keep branding consistent with your business identity
Test receipts using Stripe’s test mode before going live
Summary
Enabling receipts in Stripe is a quick configuration that significantly improves customer communication and trust. Once activated, receipts are automatically sent, reducing manual work while providing a professional post-payment experience.