Skip to main content

BBPOS Wise PosE - Terminal Connection Issue

Stephen avatar
Written by Stephen
Updated this week

Switch DNS providers

You will need to switch to either Google's DNS servers instead of your ISPs one (DNS issues can be an issue with ISPs - Googles own DNS servers tend to be more reliable and have less issues, the DNS service translates a websites domain name into an IP address) -

✅ Google DNS Settings

  • Preferred DNS server: 8.8.8.8

  • Alternate DNS server: 8.8.4.4

🖥 Step-by-Step Instructions (for Windows 10 / 11)

📍 Step 1: Open Network Settings

  1. Click Start - then type Control Panel

  2. Select “Network & Internet settings.”

​

📍 Step 2: Open Adapter Settings

  1. Then click “Network and Sharing Center.”

Then click 'Change Adaptor Settings'

Then Right click on the WiFi network and click 'Properties',

Then click on the option highlighted and click Properties

📍 Step 5: Set Google DNS

  1. Choose “Use the following DNS server addresses:”

  2. Enter:

Preferred DNS server: 8.8.8.8

Alternate DNS server: 8.8.4.4

  1. Click OK to save.

📍 Step 6: Close and Restart Connection (Optional)

  • Click OK on all remaining windows.

  • You may want to restart your PC to apply changes.

This should resolves the connection issue.

Did this answer your question?