A Quick Stripe Overview
We choose Payustack as our payment provider in Africa for a number of reasons.
Paystack are a subsidiary of Stripe, and offer an online payments platform for Countries in Africa, they currently offer payments to customers in Nigeria,
Ghana, South Africa, and Kenya
They are the most secure payments platform - Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This means that you data and your customer card information is totally secure.
Payments are processed and transferred directly to your Paystack account (your money never touches our accounts).
Enabling Paystack
Firstly drop our Support team a message to ask for this to be added to your account - once we enable this you can continue with the rest of the Setup Guide
Setting up Paystack
Head into you Settings page and click on the [Online Payments] link.
Click on the Enable button to set-up your Integration.
Open your Paystack account (signup first if you have yet to do so at https://paystack.com/
Once in your account you will need to go into the Settings page (from the bottom of the left hand menu).
You will need to copy out both the 'Live Secret Key' the 'Live Public Key' it should have the format similar to that below.
Back on the Payments settings screen in KennelBooker paste the copied Keys into the fields provided - and click Update
Configure Payment Settings
You can now set up online payments to be the full booking amount, or a partial deposit amount, or a set amount, require daycare bookings to pay up front, and also allow customer to make payments against their bookings via the online system.
Sending Payment Reminders
Once you have entered a booking into the system and the system has generated an initial payment request to the customer be it a deposit or the full booking amount you can send the customer payment reminders from the Payments page, you will find this page from the Payments link in the left hand menu.
From the payments link, you will see the payment request sent to customers, to resent a payment request you can click on the Resend button.
Request Booking Balance
You can use the booking email reminder to request the customer to pay the outstanding balance on the booking, to set this up from the Payment settings page you can request the booking balance for each individual booking type.
Just make sure that you have the Email Reminders set up from the Email and SMS settings page, and that the [payment_info] placeholder is in the 'Reminder Email' Template.
Customer Payment
Once customers click on the payment link various options to pay will be presented such as Card Payment (Credit and Debit cards), Scan to Pay, SnapScan, and ETF. Payment will then be processed and the monies deposited into your bank account.
